Welcome to Glitter AI's Trust Center. Our commitment to data privacy and security is embedded in every part of our business.
Glitter AI makes business process documentation fast and easy. We help organizations turn every process into a step-by-step guide, streamlining operations and improving efficiency.
At Glitter AI, security and privacy are foundational to everything we do. We implement industry-leading security controls and maintain compliance with rigorous standards to protect our customers' data and ensure business continuity.
For security inquiries or to request additional documentation, please contact our security team at security@glitter.io.
SOC 2 Type II Auditor: GRSee Consulting 
HIPAA BAA available Glitter AI maintains a comprehensive Code of Conduct that establishes ethical standards and professional behavior expectations for all personnel. The code covers professional conduct, confidentiality and data protection, conflicts of interest, acceptable use of resources, and compliance with legal requirements. All personnel must acknowledge the code upon hiring and annually thereafter, with violations subject to disciplinary action.
Glitter AI operates as an equal opportunity employer committed to fair labor practices. The company offers flexible remote work arrangements, maintains professional development budgets for employee growth, and provides comprehensive benefits including health insurance and paid time off for full-time employees. All hiring processes include fair and equitable evaluation criteria, and personnel policies ensure respectful treatment of all workforce members regardless of employment classification.
Glitter AI maintains comprehensive vendor security agreements that establish clear expectations for suppliers and subprocessors. All critical suppliers handling customer data must meet minimum security standards including encryption requirements, access controls, regular patching, incident response procedures, employee background checks, and security training. Vendors must provide compliance attestations through SOC 2 reports, ISO 27001 certifications, or completed risk assessments, with annual renewals required.
Glitter AI operates a comprehensive whistleblower program providing confidential reporting mechanisms for suspected violations of laws, regulations, or company policies. The program includes anonymous reporting options via ethics@glitter.io, strict non-retaliation policies, and protection for good-faith reporters. All reports are investigated promptly within 30 days when possible, with findings documented and appropriate corrective actions implemented.